One to one support

Our One-to-One Supports are all about connection, empowerment, and breaking down barriers. At Paylos, we believe that the right support can unlock incredible potential, helping you connect with your community and make meaningful progress toward your goals.

Our skilled support workers meet you at your pace, offering personalised guidance that respects your unique journey and ensures you have the resources needed to flourish.

Discover More

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125+

Days of building independence at home

690+

Personal goals identified and worked on with our mentors

33+

Participants reducing support needs through increased capacity

Key Features

Paylos Adventures Staff helping client with kitchen appliance

Skilled Support Workers

Work alongside trained support workers who genuinely understand your aspirations, especially if you feel like you don’t fit the mold. With experience supporting individuals facing anxiety, trauma, or social barriers, our team tailors every session to be impactful and relevant to you.

Focused Skill Development

Engage in activities that promote essential life skills, from daily living tasks to enhancing social interactions, all in a supportive environment where growth feels natural and achievable.

Community Engagement

Explore your local community with confidence. We create spaces for you to participate in activities that foster independence, build resilience, and boost self-confidence.

why choose us for One to one support?

At Paylos, we believe in support that feels natural and empowering. Our approach values respect, confidence-building, and growth, meeting you where you are and working at a pace that suits you.

With a team experienced in engaging those who might not typically seek support, we create a welcoming space where making progress feels genuine, helping you overcome barriers and unlock your full potential.

Meet The Team

Paylos Adventures | Support working talking to client sitting down at a campfire

Paylos Adventures People having fun hanging from the side of a 4WD at a mud trail

Paylos Adventures support working cooking BBQ with client

Frequently Asked Questions

Can I still join group activities at a 1:1 ratio?

Yes, you can join group activities at a one-to-one ratio if that’s your preference or if it better suits your needs. We offer flexibility in our group programs to ensure everyone can participate comfortably and receive the support they need. In some cases, additional support workers can be arranged to provide assistance during group activities.

What activities can I do with my support worker?

With Paylos, you can engage in a variety of activities designed to support your personal goals and interests. These include social outings, skills development, and community programs, as well as hands-on activities like cooking, sports, and outdoor adventures.

Paylos has invested heavily in resources, allowing us to offer activities such as mountain biking, kayaking, pool tables, table tennis, and mechanical programs at our farm—all completely free for our participants. This investment helps ensure that you can engage in fun, meaningful activities while minimising out-of-pocket expenses.

If I want to do an activity such as movies, would I have to pay for my support worker’s admission?

Yes, you would be expected to pay for your support worker’s admission, as this is not covered by your NDIS plan. This can make activities like going to the movies more expensive. However, we offer alternative options to make these experiences more affordable. You can use a companion card, which allows your support worker to attend for free while you only pay for your own ticket. If you don’t have a companion card, our support workers can assist you in getting one.

Alternatively, you can visit one of our Paylos centres, where we offer cinema-quality experiences with large TVs and surround sound, all available for free for Paylos participants. In addition to movies, we have in-house resources like kayaks, table tennis, and pool tables—all free for participants, making it a great way to enjoy fun activities without the extra cost.

What’s covered in one-to-one supports and what’s not?

One-to-one supports typically cover personalised assistance designed to help you achieve your NDIS goals, such as community participation or skill development. This can involve supporting you with daily tasks, learning new skills, or engaging in activities that align with your goals.

Non-essential costs, such as entry fees for specific activities, meals, transportation, or any upgrades to activities, are not covered by NDIS funding. It’s always a good idea to check with your support worker or our finance team to clarify what’s included in your plan.

Still have a question?
We're here to help, please contact us

Paylos Adventures support working carrying client

Paylos Adventures person feeding the campfire

Paylos Adventures support working helping client with kitchen appliance

That’s why we created our YouTube channel and Instagram!

We give participants a chance to see our team, our activities, and our approach in a relaxed way. It’s a friendly introduction that helps ease nerves and build comfort before that first face-to-face meeting. Take a look at some highlights below:

Trusted By

Paylos acknowledges the stolen lands of the Wurundjeri people as the Traditional Custodians where we are based and extends this acknowledgment to the Traditional Custodians of the various lands Paylos visits with our adventures across Country throughout Australia and recognises that sovereignty has never been ceded. Paylos pays respect to Aboriginal and Torres Strait Islander Elders past and present. We acknowledge Elders as holders, protectors and educators of Aboriginal and Torres Strait Islander children, young people and adults we service to connect to their cultures, countries and communities.

Paylos acknowledges the unique attributes of all persons and believes in everyone’s rights to equality, dignity and respect, regardless of gender, beliefs, cultural background, age and sexual orientation.

Paylos is a safe space for the LGBTIQ+ community.